We would love to say that this is a complex algorithm doing highly advanced calculations. But, actually, it's just a random swirl of bubbles.
IPQ is a smart auditing system which analyses voice data to determine if call details have been correctly captured/ categorised and whether customer support agents are using appropriate language.
Key IPQ Features:
Our systems are designed around these four principles:
We start small and build out. Therefore the first step we take with your business is to establish the scope of a Proof Of Concept (POC). Get in touch today to explore how we can work together to scale your business processes.